Sign In Help

Modified on Mon, 13 Mar, 2023 at 12:35 PM

To sign in, you will need access to your email inbox. If you do not have access, you will not be able to gain access to your account. 


Why is the sign-in page different?

BiggerPicture has increased security measures to ensure your organization's data is secure.  


What happens when I submit my email address?

You should receive an email with a magic link to redirect you to your organization's profile. 


Check your spam folder.

If you submit your email and you don't see it in your inbox, check your spam folder.


What if our email is a distribution email for our organization?

  • As long as you have access to the inbox, you should receive the email

Why is the link showing inactive or expired?

  • The link can only be clicked once. It will expire if you have already used the link or if someone from the distribution email has clicked it. 
  • Please log in and submit the email address to receive a new link. 

How do I sign up for an account?

If you need to sign up for an account, sign up here.

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